Shipping & Lead Time
Lead time
Updated Dec 31st, 2024: Our current production time is 14 business days. If you have any urgency, such as an upcoming trip or special occasion, please let us know by replying to this email and we'll try our best to prioritize your order in production.
We're working hard to catch up and go through the orders as fast as we can. Thank you for your understanding!
SHIPPING RATES
Canada rates
United States rates
Europe - Select countries in Eurozone (Austria, Belgium, Finland, France, Germany, Ireland, Italy, Luxemburg, Monaco, Netherlands, Portugal, Spain)
United Kingdom rates
All other countries and territories
How we ship
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Every order is shipped plastic-free. We keep it simple and low-waste. We don't include any paper notes or coupons. Any information you need will be provided via email. No flimsy plastic or paper packaging. All orders are packaged using corrugated paper boxes.
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All orders are shipped out from our workshop in Peterborough - Ontario.
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All shipments going to US and Canada are assigned a tracking number. Once your order is shipped out, you will receive an email containing the tracking number assigned to your shipment.
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We use UPS, Purolator and Canada Post together with its shipping partners globally to deliver packages.