Shipping & Lead Time
Lead time
Our current production time is 14 business days. If you have any urgency, such as an upcoming trip or special occasion, please let us know when you need your order by and we'll prioritize it in production - no extra cost. You can let us know by adding a note to your order (in the basket page) or by sending us a message.
Notice on US Tariffs
By being manufactured in Canada, our products are compliant with the USMCA/CUSMA free trade agreement and therefore they are not subject to addition of tariffs or duties when entering the United States. Every single package we ship to the US is accompanied with the USCMA certificate of origin and compliance form to make customs clearance as smooth as possible. If you have any questions, let us know, we're here to help!
SHIPPING RATES
Canada
United States
Europe - Select countries in Eurozone (Austria, Belgium, Finland, France, Germany, Ireland, Italy, Luxemburg, Monaco, Netherlands, Portugal, Spain)
United Kingdom
All other countries and territories
How we ship
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Every order is shipped plastic-free. We keep it simple and low-waste. We don't include any paper notes or coupons. Any information you need will be provided via email. No flimsy plastic or paper packaging. All orders are packaged using corrugated paper boxes.
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All orders are shipped out from our workshop in Peterborough - Ontario.
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All shipments going to US and Canada are assigned a tracking number. Once your order is shipped out, you will receive an email containing the tracking number assigned to your shipment.
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We use UPS, Purolator and Canada Post together with its shipping partners globally to deliver packages.