Shipping & Delivery
All orders are fulfilled at and shipped from our location in Brantford - Ontario.
All shipments are assigned a tracking number. Once your order is shipped, you will receive a notification via email containing the tracking number so you can follow the delivery progress.
We use plastic-free packaging to ship all orders. We do not include notes, cards, invoices, packing lists in our parcels in order to reduce paper usage. Any relevant information is provided to our customers via the email address they provide at checkout.
FREE local contactless delivery:
- Free delivery for orders $50 and over, before taxes.
- Available for orders addressed to the following locations:
- Hamilton
- Ancaster
- Kitchener/Waterloo
- Cambridge
- Burlington
- Guelph
- Brantford
- Paris
- Caledonia
- Simcoe
- Woodstock
- Delivery time is 1 to 3 days.
- The FREE DELIVERY option will appear at checkout based on your current location when placing the order. If you are delivering to one of the cities listed above, but you are currently in another place, please include the code FREEDELIVERY at checkout.
- If you need any assistance to place your order or have any questions, please reach out to us any time by clicking on the chat button located at the bottom-right corner of your screen.
Canada
- 0 to 39.99 CAD: Order totaling up to 39.99 CAD, before taxes: rate as calculated by Canada Post, shown at checkout page.
- 40 to 74.99 CAD: Order totaling from 40 CAD to 74.99 CAD, before taxes: 8 CAD FLAT RATE, shipped by Canada Post Expedited Parcel.
- 75 CAD and above: Order totaling 75 CAD or over, before taxes: FREE SHIPPING, shipped by Canada Post via Expedited Parcel.
- Delivery time is 1 to 5 business days. Any further delay is the responsibility of the shipping company. Shipments to Ontario and Quebec are delivered quicker than shipments to other provinces due to proximity to our dispatch location. If you are facing any delays, please contact us via orders@rathergreen.ca informing the order number, and we will help you inquire about it with the shipping company.
United States
- 0 to 49.99 USD: Order totaling up to 49.99 USD, before taxes: rate as calculated by Canada Post, shown at checkout page.
- 50 to 99.99 USD: Order totaling from 50 USD to 99.99 USD, before taxes: 10 USD FLAT RATE, shipped by Canada Post and its partners in the US.
- 100 USD and above: Order totaling 100 USD or over, before taxes: FREE SHIPPING, shipped by Canada Post and its partners in the US.
- Delivery time is 1 to 10 business days. Any further delay is the responsibility of the shipping company. If you are facing any delays, please contact us via orders@rathergreen.ca informing the order number, and we will help you inquire about it with the shipping company.
All other countries and territories:
- Order totaling any amount: rate as calculated by Canada Post, shown at checkout page.
